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YOUR QUESTIONS, ANSWERED

Good questions.
Clear answers.

Know what works today, what's being built, and where the boundaries are. No surprises before you subscribe.

Getting started

Is 100vid free to use?

Yes. The browser-based preview workspaces are free to explore today. They are early previews, and some cloud services, account features, and live data integrations are not yet available.

Do I need an account or credit card?

No account or card is needed to open the current public previews. Authenticated features and payment will be introduced separately when ready; the public site is not collecting subscription payments.

Which creator platforms does 100vid support?

The current research experience is YouTube-first. Workflows for other social platforms are being explored, but no launch date or universal coverage is guaranteed.

Do I have to install anything?

Most preview tools run in your browser. A Chrome extension is part of the product roadmap, but you do not need it to explore the website today.

Plans & billing

Can I subscribe to Pro right now?

Not yet. The Pricing page shows a proposed Pro plan for transparency, not an active checkout. The public site does not currently accept Pro subscription payments.

What is the proposed Pro price?

The current proposal is $15 per month, or $168 billed once per year (equivalent to $14 per month). These are not live offers and may change before checkout opens. See the plan comparison.

What is included in Pro?

The planned $15 monthly Pro research plan includes 500 saved references, 50 tracked channels, 300 library searches per day and 100 verified lookups per day. Other cloud and AI workflows are not included.

Are AI credits and third-party API usage unlimited?

No. Local tools, hosted compute, AI generation and third-party API quotas have different costs. Pro should not be read as unlimited AI calls, storage, or provider access; any separate charges will be disclosed before purchase.

How do cancellations and refunds work?

There are no public paid subscriptions to cancel or refund at the moment. When billing opens, customers can cancel in the Creem customer portal linked from their 100vid account. See our Terms for renewal and refund information. For questions, contact us.

AI, data & privacy

Where does the video research data come from?

Where live integrations are available, 100vid aims to display the source and observation time for public video and channel facts. Cached public metadata can be reused to avoid repeated provider requests. Research metrics may be incomplete, delayed or estimated.

Will my private notes be published?

The existing account research design separates personal bookmarks and notes from the shared public research index. Public video/channel facts may enter a shared index; your private account information is not the same thing. Review future product privacy notices before connecting an account.

Can I connect my YouTube or Google account?

Public previews do not require Google sign-in. Google sign-in is available to approved test users at app.100vid.com while public OAuth publishing is being prepared. See our Privacy Policy for the information used.

Can I use 100vid to download or reuse other creators' content?

Researching a video does not grant reuse rights. Check the source platform's rules and the copyright or license for any video, music, image or asset before downloading, editing or publishing it.

Troubleshooting & support

Why do some tools show preview data or limited results?

The product is in early preview. Certain workspaces intentionally run locally or use sample data; some external data connections are not configured on the public site. Check the labels inside each tool before relying on a result.

What if a page or tool does not work?

Try reloading the page and using an updated browser. If the issue remains, follow the troubleshooting guide and send the page URL, browser version and error description through Contact. Never send passwords or API keys.

KEEP CREATING

Still have a question?

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